MudHen Brewing - Mud Club Terms & Conditions

Welcome to the Mud Club Loyalty Program offered by Mudhen Brewing Company. By participating in the Program, members agree to these Terms and Conditions. The Program is designed to reward our loyal customers for their purchases and engagement with our services.

 

Membership Eligibility and Enrollment

  • The Program is open to all MudHen Brewing Company customers.
  • Customers can enroll at any time through the form on our website.
  • To enroll, customers must provide their first name, last name, email address, phone number, and birthday date.
 

Earning Points

  • Members earn 1 point for every $1 spent on eligible purchases.
  • Eligible purchases include food and non-promotional items. Points are earned on the purchase amount excluding taxes and tips.
  • Points cannot be earned on alcohol, promotional items, including daily specials, lunch specials, happy hour, game day specials, gift cards, and merchandise.
  • To ensure points are accurately credited, members must notify the staff of their Mud Club membership and present their Mud Club card before finalizing any purchase.
  • For online orders, members must log in using their registered email address or phone number through our SpotOn online ordering portal before finalizing their order.
 

Redeeming Points

  • Unlock $5 off towards delicious food and beverages with every 100 points accumulated. 
  • Points can be redeemed in increments of $5 towards your check for every 100 points earned.
  • Points are redeemable exclusively for food and beverages, whether you’re dining at the restaurant or ordering online for delivery or pickup.
  • Members must present their Mud Club card and notify staff before finalizing their purchase to redeem points.
  • For online orders, members must log in using their registered email address or phone number through our SpotOn online ordering portal before finalizing their order.
 

Mud Club Card

  • Upon successful enrollment and receiving the sign-up confirmation email, members must visit the restaurant in person to collect their Mud Club Card. The sign-up confirmation email must be shown at the time of card collection.
  • Customers must present their Mud Club card with every purchase to earn or redeem points. Failure to present the Mud Club card may result in the inability to earn or redeem points for that transaction. 
 

Sign Up Deal

  • New members of the Mud Club are welcomed with a $5 discount for their next purchase of $50 or more.
  • The offer will be received via email immediately upon successful enrolment.
  • This offer expires one month from the date of member’s sign-up.
  • To redeem this offer, members must notify staff at the time of purchase.
  • This offer cannot be combined with any other promotions or discounts.
 

Birthday Deal

  • Members are treated to a $12 discount on any dessert when they dine in during their birthday month.
  • This offer will be sent via email on the 1st day of the member’s birthday month.
  •  This offer is valid for a one-time use within the birthday month, for dine-in only and will expire at the end of the month or once redeemed, whichever occurs first.
  • To redeem this offer, members must notify staff at the time of purchase.
  • This offer cannot be combined with any other promotions or discounts.
 

Mud Club Mug Reward

  • Members have the exclusive opportunity to purchase an 18oz. Mud Club mug for $40.
  • To purchase the Mud Club mug, members must present their Mud Club card to verify their membership.
  • Members who bring their Mud Club mug to the pub and show their Mud Club card will enjoy a $1 discount on each refill from our selection of participating brands.
  • As a Mud Club mug owner you will have exclusive access to special tap releases. 
 

Account Management

  • Earning and spending points all happens seamlessly through checkout.
  • Members can monitor their reward points through various methods:   
    • Logging into the free SpotOn app using their registered email address or phone number.
    • Presenting their Mud Club loyalty card at the restaurant.
    • Sending an inquiry via email to info@mudhenbrew.com.

DOWNLOAD THE SPOTON APP

General Conditions

  • Membership and benefits are not transferable between accounts or redeemable for cash.
  • Special offers, including the Sign Up Deal and Birthday Deal, must be redeemed individually and cannot be combined with other promotions or discounts.
  • When a customer signs up for loyalty, it is immediate.
 

Acceptance of Terms

  • Participation in the Program constitutes acceptance of these Terms. It is your responsibility to review the Terms periodically for updates or changes.
 

Privacy Policy

  • Your privacy is important to us. The personal information collected during enrollment and participation in the Program will be used in accordance with our Privacy Policy, primarily to administer the Program.
 

Contact Information

  • For questions or more information about the Mud Club Loyalty Program, please contact us at info@mudhenbrew.com